Respectfully 002 – Education with Carolyn Newman & Jo Robertson

As fashion is forever evolving, we discuss the importance of education, as new trends mean new techniques in this episode of Respectfully. We hear that there is a need to adapt teaching methods to appeal to the younger generation. By ensuring they are engaged with a more hands-on approach, you ensure that they’re not distracted by their latest Instagram upload.  You’ll also hear us talking about the ‘don’t ask, don’t get’ mentality. We know education can be pricey, but in order to sell retail – you and your staff need the right skills to use the product successfully too. Think about contacting the brands you work with directly and asking if they can offer you some training in order for you to generate more sales…
On the panel this time:

Jo Robertson– with 30 years experience in the hairdressing industry, Jo is the current head of global education at GHD, where she works on brand positioning for global education, the education material and global hair campaigns. Being an educator has given Jo the opportunity to travel the world and she has even lived abroad for a while.

Carolyn Newman– an award winning colourist, who is passionate abiut the science behind applying colour. Carolyn teaches her colour courses and seminars all over the UK. Understanding the needs of various salons, Carolyn creates bespoke training programs to suit the size of the team and brand of products you use.

Hot topics:

  • importance of education – 2 mins 37 secs
  • CPD – 5 mins 56 secs
  • Freelancers – 6 mins 52 secs
  • ROI – 7 mins 27 secs
  • education choices – 9 mins 15 secs
  • social media 11 mins 19 secs
  • brand education – 13 mins 6 secs
  • team training – 15 mins 11 secs
  • choosing a career in hair – 21 mins 35 secs
  • difference between full time courses and apprenticeships – 25 min 17 secs


Hosts: Nicky Pope and Lilly Cox
Guests: Jo Robertson and Carolyn Newman

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